| Q: |
What is JumpDrive Traveler? |
| A: |
JumpDrive Traveler is a software program that provides an innovative approach to
Internet privacy and email portability using the Lexar JumpDrive. JumpDrive Traveler protects a Windows 2000 or Windows XP user's privacy
and their sensitive JumpDrive Traveler information by diverting all tracking of a user's Internet and Outlook Express email activities to
a Lexar JumpDrive, thereby prohibiting the storage of any JumpDrive Traveler information on the user's hard drive, and offering the added
convenience of "Internet Portability." It also provides portable Outlook Express email and a profile-based file synchronization feature. |
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| Q: |
What kind of system can I use JumpDrive Traveler on? |
| A: |
You can use JumpDrive Traveler on systems with Windows 2000 or Windows XP
operating systems, however the versions of Internet Explorer and Outlook Express installed on the system must be version 5.5 or higher. |
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| Q: |
How can I remove JumpDrive Traveler from my Lexar JumpDrive? |
| A: |
You can simply delete it or reformat the Lexar JumpDrive. |
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| Q: |
How do I check the version number of JumpDrive Traveler? |
| A: |
Click Help and select Help About, the next screen will tell you your version number. |
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| Q: |
I am getting a Windows Delayed Write Failed Error for
\My Settings\History\History.IE5\index.dat, what causes this? |
| A: |
This error occurs when you remove the Lexar JumpDrive before JumpDrive Traveler is
finished writing information to the JumpDrive. |
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| Q: |
I mistakenly removed Lexar JumpDrive before JumpDrive Traveler
finished processing, what do I do now. |
| A: |
Plug the Lexar JumpDrive back in and start JumpDrive Traveler, start any applications
(IE, OE, or File Sync) that were open when you removed the JumpDrive. You may have to rerun any transactions that were in progress when you
removed the Lexar JumpDrive. |
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| Q: |
When I click the Outlook Express button on the JumpDrive Traveler
interface I get a message that says there is no private email identity to activate, what does this mean? |
| A: |
This means that you have not set up an email identity on the Lexar JumpDrive yet, select
yes and JumpDrive Traveler will take you to the screen to set up your email on the Lexar JumpDrive, you will only see this screen until
you set up an email identity on the JumpDrive. |
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| Q: |
When I go to the Email Settings screen there are several
identities to choose from, which one should I pick? |
| A: |
You should choose the one that you most commonly use and want to make portable. |
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| Q: |
How many identities can I copy to the Lexar JumpDrive? |
| A: |
You can only have 1 identity at a time on the Lexar JumpDrive. |
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| Q: |
What is the difference in starting Internet Explorer from
my computer and starting it from JumpDrive Traveler? |
| A: |
If you start Internet Explorer from your computer you will not be in private browsing mode,
for private browsing you must start Internet Explorer from the JumpDrive Traveler interface. Once you have started IE from the JumpDrive Traveler
interface, all additional occurrences of IE will be in private browsing mode until you close the JumpDrive Traveler interface. |
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| Q: |
When I export email folders from my local computer to my
Lexar JumpDrive some of the non-exported folders display the number of read/unread messages when using portable email. Why is this? |
| A: |
This is a known anomaly. The folders self-adjust to show 0 messages when they are clicked. |
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| Q: |
Once I have exported email to my Lexar JumpDrive, how do I
make a backup copy of my message store and address book? |
| A: |
Copy the My Email folder on your JumpDrive to a location on your hard drive or other backup media. |
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| Q: |
When I browse for a folder from the File Sync Profile Editor
and expand the MY DOCUMENTS entry why doesn’t it show me all the folders and files I expect to see? |
| A: |
If you have activated Private Browsing by running Internet Explorer from the JumpDrive
Traveler interface and have a MY DOCUMENTS folder on your portable storage device, the Profile Editor browse screen will display the MY DOCUMENTS
folder on your portable storage device instead of your MY DOCUMENTS folder on your hard drive. To avoid this problem, start JumpDrive Traveler
and edit your file sync profile before you activate Private Browsing. |
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