Lexar® Echo Backup Drive FAQs

What are Lexar Echo backup drives?

Lexar Echo backup drives are portable backup solutions designed for netbook and notebook users, providing continuous backup of working files while on the go.

Top
What is the difference between the Lexar Echo backup drives?

Lexar Echo MX

Lexar Echo ZX

Lexar Echo SE

Lexar Echo ZE

Ultra-portable form factor

Low profile plug-and-stay form factor

Ultra-portable form factor

Low profile plug-and-stay form factor

8, 16, 32, 64, and 128GB capacities

8, 16, and 32GB capacities

16, 32, 64 and 128GB capacities

8, 16, 32GB capacities

Speed rated up to 30MB/s read 17MB/s write

Speed rated up to 28MB/s read 15MB/s write

Speed rated up to 28MB/s read 10MB/s write

Not speed rated

Always-on Capacity Meter

 

 

 

Top
What makes Lexar Echo drives unique?

A: Lexar Echo backup drives combine 3 key elements to provide a portable backup solution:

A) Ultra-portable (Echo MX) or ultra-low profile plug-and-stay (Echo ZX) form factor

B) Easy-to-use automatic and continuous backup application

C) Convenient, reliable, flash-based design

Top
How do I secure the files I back up?

Lexar Echo backup drives provide password protection and also give you the option to secure files with 128-bit AES encryption. When creating a backup plan, select “encrypted profile” and register a login password. All data backed up under that plan is encrypted and accessible only through providing the correct password.

Top
Do I need to install a driver and/or software?

You have the option to install the Lexar Echo Backup Manager to enable backup to start automatically when the Echo drive is plugged in.

Top
Do I need administrator privileges (on operating systems) for Echo backup drives to work?

No, the Lexar Echo backup drives do not require administrator privileges to work.

Top
How do I open a backed up file?

For a non-encrypted backup plan, you can access your data

manually by going to the “My Backup folder” from the root of the Echo drive. Or you can locate the file under the “View Files” tab on the main status screen and double-click the file. For an encrypted backup plan, you need to first restore the file to your computer before it can be opened.

Top
How do I save multiple versions of a file?

By default, Echo backup drives store 3 versions of a file. You can adjust the number of versions to be saved by clicking on the Advanced Settings button under Options. The maximum number is 10.

Top
How do I open a previous version of a file?

You need to first restore the file to your computer before it can be opened.

Top
Can I have multiple backup plans on one Echo drive?

Yes, you can create and manage multiple backup plans with one Echo drive. The first plan created on a computer is set as the default plan. When the Echo drive is connected to the same computer, the software automatically loads the default plan. Additional plans can be created and the default plan can be changed.

Top
Can I use my Echo drive on multiple computers?

Yes, each backup plan is associated with a computer. You can create one or multiple plans for one or multiple computers. When the Echo drive is connected, the software automatically loads the default plan for that computer.

Top
Can I back up a file on a PC and restore it on a Mac® computer, and vice versa?

Yes, Echo backup drives work across different operating systems and provide easy access to your data whether you are using a PC or a Mac system through one seamless interface. This is true even when the data is encrypted on a PC and needs to be restored on a Mac system or vice versa.

Top
I have files larger than 4GB in size. How do I back up these files to my Echo drive?

In order to backup files larger than 4GB in size, the Echo drive has to be reformatted to NTFS file system. Before you begin, first ensure that you copy the Echo backup software to your computer as formatting will erase all files on the Echo drive. After formatting is complete, copy the software back to your Echo drive. 

Top
I received the error “Could not contact server” when I tried to activate the Echo backup software. What should I do?

There may be one of two reasons: A) the activation server is under maintenance and cannot activate the software in which case we suggest that you try again later. and B) the computer is not connected to the Internet. Please verify that your Internet connection is active.

Top
How do I uninstall the Echo Backup Manager?

Go to Start Menu > All Programs> Lexar Echo Backup Manager, and click on the Uninstall button. Follow the onscreen instructions to completely remove the Backup Manager from your computer.

Top
How do I update the Echo Backup software?

From the main status screen, click Help. The pull-down menu appears. Click Update.

Note: When a new release is available for download, an Update dialog box will appear, providing updates instructions (assuming that the computer is connected to the Internet).

Top
Will I lose my backed up data when I update the software?

No. The update is applied to the software files only and does not impact the backed-up data or the backup plans.

Top
Does the software update apply to both Windows and Mac version at the same time?

The Windows version update is separate and independent from that of the Mac version. The update is applied individually.

Top
I accidentally deleted the Echo Backup software. Where can I download a copy?

You can download a copy of the software from http://lexar.com/drivers

Top