Warranty Policy

 

Seller warrants to the original end user purchaser (“you”) that, for the warranty period listed below, the Product (excluding any third-party software) will be free of defects in materials and workmanship under normal use. This warranty covers only defects arising under normal use and does not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with Product instructions, acts of nature or improper installation or repairs made by anyone other than Seller or a Seller-authorized third-party service provider. The original end user purchaser referred to in this Warranty Policy does not include any purchasers, including, but not limited to, individuals, companies, and/or other entities who purchase and use Lexar products for the purpose of making profits by allowing other individuals, companies and/or other entities to utilize Lexar products, such as rental business.

 

You must have proof of purchase and obtain warranty service authorization from Seller, including a Return Materials Authorization, or RMA, number within the applicable warranty period before returning defective products to Seller. All returns are subject to Seller’s standard RMA Terms and Conditions which can be found online at www.lexar.com/support. Returned products must be shipped prepaid and packaged appropriately, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Seller is not responsible for any Product that is lost or damaged in transit.

 

Your exclusive remedy and Seller’s entire liability under this warranty will be for Seller at its option to repair, replace, or refund the Product that is determined by Seller to be defective during the applicable warranty period. A refund would be the purchase price less any rebates or the fair market value, whichever is lower. Seller does not warrant against loss of any data or images (including data stored on Product returned to Seller for service), and assumes no liability for such loss.

 

ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON INFRINGEMENT, ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.

 

There are inherent risks associated with any security safeguard, including encryption technology, and security safeguards, which by their nature, are capable of circumvention. Seller cannot, and does not, guarantee that your data will not be accessed by unauthorized persons, and Seller disclaims any warranties to that effect to the fullest extent permitted by law. Some jurisdictions do not allow limitations on how long an implied warranty lasts or at all, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary by jurisdiction. This limitation does not affect your statutory rights.

 

All third party software provided with the Product is provided “AS IS”. You assume the entire risk as to the quality, performance, accuracy and effect of such software, and should it prove defective, you, and not Seller, assume the entire cost of all necessary servicing or repair.

 

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL SELLER BE LIABLE FOR ANY LOST IMAGES, DATA, REVENUE OR PROFIT, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, HOWEVER CAUSED REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL SELLER’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.

 

The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

Australia Purchases: Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under our limited warranty are in addition to the other rights and remedies under applicable law in relation to the products. If you believe you have a warranty claim, contact your local authorized dealer from which you purchased the product.

Product Warranty Period
Lexar Professional, Platinum ll, Premium Series, and High-Performance line memory cards (except Professional 633x and 667x SDHC™/SDXC™, Professional 667x microSDXC™, High-Performance 633x microSDHC™/microSDXC™) Lexar JumpDrive Triton, Jumpdrive P10, JumpDrive P20 USB flash drives As long as owned by original purchaser (Limited lifetime warranty is limited to 10 years from purchase in Germany and regions not recognizing lifetime warranty)
Lexar® Professional 633x SDHC™/SDXC™ UHS-I cards, Lexar® High-Performance 633x microSDHC™/microSDXC™ UHS-I cards As long as owned by original purchaser (10-year limited warranty from purchase outside of the Americas after 12/31/2019).
Lexar® Professional 667x SDXC™/microSDXC™ UHS-I cards As long as owned by original purchaser (10-year limited warranty from purchase outside of the Americas)
Lexar® Professional SDHC™/SDXC™ UHS-I card 95MB/s, Lexar® High-Performance microSDHC™/microSDXC™ UHS-I cards 95MB/s 10 years from purchase
Lexar standard (or non-speed rated) and all other Lexar memory cards (except Lexar High-Endurance memory cards, Lexar SDHC™/SDXC™UHS-I cards, and Lexar microSDHC™/microSDXC™UHS-I cards)
Lexar Echo SE and Echo MX backup drives
Lexar Professional USB 3.0 Dual Slot Reader
Lexar Professional XQD 2.0 USB 3.0 Reader
5 years from purchase
Lexar JumpDrive USB 3.0/3.1 flash drives (except JumpDrive Triton, JumpDrive P10, JumpDrive P20, JumpDrive V100), Lexar NS Series SSD, Lexar NM Series SSD, Lexar SL Series SSD 3 years from purchase
Lexar Professional USB 2.0 card readers, Lexar Professional Workflow product line
Lexar Portable SSD、
Lexar High-Endurance memory cards
Lexar JumpDrive USB 2.0 flash drives (except JumpDrive Lightning), Lexar JumpDrive V100 USB 3.0 flash drive. Lexar Echo ZE and Echo ZX backup drives
Lexar SDHC™/SDXC™UHS-I cards and Lexar microSDHC™/microSDXC™UHS-I cards
2 years from purchase
Lexar Professional XQD USB 3.0 reader and consumer card readers 1 year from purchase (2 years from purchase in Europe)

The crossed out wheeled bin symbol is used to inform consumers not to dispose of waste electrical and electronic equipment with other refuse. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your waste disposal service or the nearest retail outlet.