Warranty Policy

Seller warrants to the original end user purchaser (“you”) that, for the warranty period listed below, the Product (excluding any third-party software) will be free of defects in materials and workmanship under normal use. This warranty covers only defects arising under normal use and does not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with Product instructions, acts of nature or improper installation or repairs made by anyone other than Seller or a Seller-authorized third-party service provider. The original end user purchaser referred to in this Warranty Policy does not include any purchasers, including, but not limited to, individuals, companies, and/or other entities who purchase and use Lexar products for the purpose of making profits by allowing other individuals, companies and/or other entities to utilize Lexar products, such as rental business.

 

You must have proof of purchase and obtain warranty service authorization from Seller, including a Return Materials Authorization, or RMA, number within the applicable warranty period before returning defective products to Seller. All returns are subject to Seller’s standard RMA Terms and Conditions which can be found online at www.lexar.com/support. Returned products must be shipped prepaid and packaged appropriately, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Seller is not responsible for any Product that is lost or damaged in transit.

 

Your exclusive remedy and Seller’s entire liability under this warranty will be for Seller at its option to repair, replace, or refund the Product that is determined by Seller to be defective during the applicable warranty period. A refund would be the purchase price less any rebates or the fair market value, whichever is lower. Seller does not warrant against loss of any data or images (including data stored on Product returned to Seller for service), and assumes no liability for such loss.

 

All implied warranties or conditions of merchantability, satisfactory quality or fitness for a particular purpose are limited to the duration of the applicable express warranty. All other express or implied conditions, representations and warranties, including any implied warranty of non infringement, are disclaimed to the fullest extent permitted by law.

 

There are inherent risks associated with any security safeguard, including encryption technology, and security safeguards, which by their nature, are capable of circumvention. Seller cannot, and does not, guarantee that your data will not be accessed by unauthorized persons, and Seller disclaims any warranties to that effect to the fullest extent permitted by law. Some jurisdictions do not allow limitations on how long an implied warranty lasts or at all, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary by jurisdiction. This limitation does not affect your statutory rights.

 

All third party software provided with the Product is provided “AS IS”. You assume the entire risk as to the quality, performance, accuracy and effect of such software, and should it prove defective, you, and not Seller, assume the entire cost of all necessary servicing or repair.

 

To the extent not prohibited by law, in no event will seller be liable for any lost images, data, revenue or profit, or for special, indirect, consequential, incidental or punitive damages, however caused regardless of the theory of liability, arising out of or related to the use of or inability to use the product, even if seller has been advised of the possibility of such damages. In no event will seller’s liability exceed the amount paid by you for the product.

 

The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

Australia Purchases: Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under our limited warranty are in addition to the other rights and remedies under applicable law in relation to the products. If you believe you have a warranty claim, contact your local authorized dealer from which you purchased the product.
Lexar Memory Cards Models Warranty Periods (Years)
Professional Series CFexpress™ Card Lifetime1;
10 (Germany and regions not recognizing lifetime warranty)
3500x/3600x CFast™ Card
1066x CompactFlash® Card
2000x SDHC™/SDXC™ UHS-II Card
1667x SDXC™ UHS-II Card
1000x SDHC™/SDXC™ UHS-II Card
1800x microSDHC™/microSDXC™ UHS-II Card
1000x microSDHC™/microSDXC™ UHS-II Card
667x SDXC™ UHS-I Card After 12/31/2019: Lifetime1 (Americas only); 10 (all other regions)
Before 12/31/2019: Lifetime1; 10 (Germany and regions not recognizing lifetime warranty)
633x SDHC™/SDXC™ UHS-I Card
667x microSDXC™ UHS-I Card
SDHC™/SDXC™ UHS-I card 95MB/s 10
High-Performance Series 633x microSDHC™/microSDXC™ After 12/31/2019: Lifetime1 (Americas only); 10 (all other regions)
Before 12/31/2019: Lifetime1; 10 (Germany and regions not recognizing lifetime warranty)
microSDHC™/microSDXC™ UHS-I cards 95MB/s
nCARD NM Card All 3 (All regions except America)
Platinum, Platinum ll, Premium Series (Discontinued) All Lifetime1;
10 (Germany and regions not recognizing lifetime warranty)
C10 UHS-I Card Series Lexar SDHC™/SDXC™ UHS-I cards 2
Lexar microSDHC™/microSDXC™ UHS-I cards
Standard (or non-speed rated) and all other series All 5
Lexar USB Flash Drivers Models Warranty Period (Years)
JumpDrive USB 3.1 flash drive M45 6 (China only); 5 (all other regions)
D30c 6 (China only); 3 (all other regions)
S80
S75
S47
Tough
JumpDrive USB 3.0 flash drive F35 6 (China only); 3 (all other regions)
S75
S57
D35c 6 (China only); 2 (all other regions)
M35
V100
M36 6 (China only)
Standard or other JumpDrive USB 3.0 drives 6 (China only); 2 (all other regions)
JumpDrive USB 2.0 flash drive M25 6 (China only); 2 (all other regions)
S60
S50
V40
TwistTurn2
Standard or other JumpDrive USB 2.0 drives 2
Other Jumpdrive flash drive (Discontinued) Triton Lifetime1;
10 (Germany and regions not recognizing lifetime warranty)
P20
P10
Echo backup drives (Discontinued) Echo MX 5
Echo SE
Lexar SSD Models Warranty Period (Years)
NS Series NS200 3
NS100
NS10 Lite
NM Series NM700 Pro 5
NM700
NM610 3
NM600
NM520
NM500
NM210
NM100
SL Series SL200 3
SL100 Pro
SL100
other Workflow Portable SSD 2
Lexar Card Readers Models Warranty Period (Years)
Professional Workflow product line
(Discontinued except CR1)
CR1 2
CR2
UH1
CFR1
HR1
HR2
UR1
UR2
SR1
SR2
XR1
XR2
Multi-Card 25-in-1 USB 3.0 Reader 025U 1
C1 microSD Reader C1
M1 microSD Reader M1
L1 microSD Reader L1
Professional XQD USB 3.0 reader XQD 2 (Europe only); 1 (all other regions)
Professional USB 2.0 card readers M03U 2
M04U
M05U
M06U
Multi-Card 2-in-1 USB 3.1 Reader 450U
Professional Multi-Card 3-in-1 USB 3.1 Reader 500U
Professional USB 3.0 Dual Slot Reader 400U 5
Professional XQD 2.0 USB 3.0 Reader XQD
Professional CFexpress USB 3.1 Reader CFX
Lexar Memory Models Warranty Period (Years)
UDIMM Series DDR4 2666 Lifetime Limited1
SODIMM Series DDR4 2666
1 “Limited lifetime warranty” means that, if any issue is found with quality of a product, Lexar shall provide repair services free of charge during the lifecycle of such product (10% is subtracted from the product lifecycle on a yearly basis). If the said lifecycle has already elapsed, validity of repair services shall accordingly expire.

 

By agreeing to the terms of the business-to-business commercial contract for the purchase of “products” to which this warranty is attached, the OEM customer is entitled to rights associated with the “warranty” as set forth herein. To receive warranty protection, (1) the customer must, within the applicable warranty period, promptly notify Lexar in writing that the product is defective and must furnish an explanation of the deficiency; (2) the customer must follow Lexar’s return instructions; (3) the product must be returned to Lexar’s designated service facility at the customer’s risk and expense; and (4) Lexar must be satisfied that claimed deficiencies exist and were not caused by accident, misuse, neglect, alteration, repair, improper installation or improper testing. If Lexar finds the returned product not to be defective or that the deficiency was caused by accident, misuse, neglect, alteration, improper repair, improper installation or improper testing, the customer must bear all costs for testing, failure analysis, shipping and all other related charges.

 

This warranty does not apply to any product which has been misused (including electrostatic discharge, improper installation, repair, accident or use incompliant with the instructions provided by Lexar), neglected or modified, or which Lexar is not capable of testing under normal testing conditions.
The crossed out wheeled bin symbol is used to inform consumers not to dispose of waste electrical and electronic equipment with other refuse. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your waste disposal service or the nearest retail outlet.