Warranty Policy
Seller warrants to the original end user purchaser (“you”) that, for the warranty period listed below, the Product (excluding any third-party software) will be free of defects in materials and workmanship under normal use. This warranty covers only defects arising under normal use and does not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with Product instructions, acts of nature or improper installation or repairs made by anyone other than Seller or a Seller-authorized third-party service provider. The original end user purchaser referred to in this Warranty Policy does not include any purchasers, including, but not limited to, individuals, companies, and/or other entities who purchase and use Lexar products for the purpose of making profits by allowing other individuals, companies and/or other entities to utilize Lexar products, such as rental business.
You must have proof of purchase and obtain warranty service authorization from Seller, including a Return Materials Authorization, or RMA, number within the applicable warranty period before returning defective products to Seller. All returns are subject to Seller’s standard RMA Terms and Conditions which can be found online at www.lexar.com/support. Returned products must be shipped prepaid and packaged appropriately, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Seller is not responsible for any Product that is lost or damaged in transit.
Your exclusive remedy and Seller’s entire liability under this warranty will be for Seller at its option to repair, replace, or refund the Product that is determined by Seller to be defective during the applicable warranty period. A refund would be the purchase price less any rebates or the fair market value, whichever is lower. Seller does not warrant against loss of any data or images (including data stored on Product returned to Seller for service), and assumes no liability for such loss.
All implied warranties or conditions of merchantability, satisfactory quality or fitness for a particular purpose are limited to the duration of the applicable express warranty. All other express or implied conditions, representations and warranties, including any implied warranty of non infringement, are disclaimed to the fullest extent permitted by law.
There are inherent risks associated with any security safeguard, including encryption technology, and security safeguards, which by their nature, are capable of circumvention. Seller cannot, and does not, guarantee that your data will not be accessed by unauthorized persons, and Seller disclaims any warranties to that effect to the fullest extent permitted by law. Some jurisdictions do not allow limitations on how long an implied warranty lasts or at all, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary by jurisdiction. This limitation does not affect your statutory rights.
All third party software provided with the Product is provided “AS IS”. You assume the entire risk as to the quality, performance, accuracy and effect of such software, and should it prove defective, you, and not Seller, assume the entire cost of all necessary servicing or repair.
To the extent not prohibited by law, in no event will seller be liable for any lost images, data, revenue or profit, or for special, indirect, consequential, incidental or punitive damages, however caused regardless of the theory of liability, arising out of or related to the use of or inability to use the product, even if seller has been advised of the possibility of such damages. In no event will seller’s liability exceed the amount paid by you for the product.
The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Australia Purchases: Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under our limited warranty are in addition to the other rights and remedies under applicable law in relation to the products. If you believe you have a warranty claim, contact your local authorized dealer from which you purchased the product.
| Lexar Memory Cards | Models | Warranty Periods (Years) |
|---|---|---|
| Professional Series | CFexpress™ Type B Card GOLD Series | Lifetime1; 10 (Germany and regions not recognizing lifetime warranty) |
| 3500x/3600x CFast™ Card | ||
| 1066x CompactFlash® Card | ||
| 2000x SDHC™/SDXC™ UHS-II Card | ||
| 1667x SDXC™ UHS-II Card | ||
| 1066x SDXC™ UHS-II Card | ||
| 1000x SDHC™/SDXC™ UHS-II Card | ||
| 1800x microSDHC™/microSDXC™ UHS-II Card | ||
| 1066x microSDHC™/microSDXC™ UHS-II Card | ||
| 1000x microSDHC™/microSDXC™ UHS-II Card | ||
| 667x SDXC™ UHS-I Card | After 12/31/2019: Lifetime1 (Americas only); 10 (all other regions) Before 12/31/2019: Lifetime1; 10 (Germany and regions not recognizing lifetime warranty) |
|
| 633x SDHC™/SDXC™ UHS-I Card | ||
| 667x microSDXC™ UHS-I Card | ||
| CFexpress™ Type B Card SILVER Series | 10 | |
| SDHC™/SDXC™ UHS-I card 95MB/s | ||
| High-Performance Series | 633x microSDHC™/microSDXC™ | After 12/31/2019: Lifetime1 (Americas only); 10 (all other regions) Before 12/31/2019: Lifetime1; 10 (Germany and regions not recognizing lifetime warranty) |
| microSDHC™/microSDXC™ UHS-I cards 95MB/s | ||
| nCARD NM Card | All | 3 (All regions except America) |
| Platinum, Platinum ll, Premium Series (Discontinued) | All | Lifetime1; 10 (Germany and regions not recognizing lifetime warranty) |
| C10 UHS-I Card Series | Lexar SDHC™/SDXC™ UHS-I cards | 2 |
| Lexar microSDHC™/microSDXC™ UHS-I cards | ||
| Standard (or non-speed rated) and all other series | All | 5 |
| Lexar USB Flash Drivers | Models | Warranty Period (Years) |
|---|---|---|
| JumpDrive USB 3.2 Gen 1 flash drive | M36 Pro | 6 (China only) |
| P30 | Limited-lifetime warranty1 | |
| JumpDrive USB 3.1 flash drive | M45 | 6 (China only); 5 (all other regions) |
| D30c | 6 (China only); 3 (all other regions) | |
| S80 | ||
| S75 | ||
| S47 | ||
| Tough | ||
| JumpDrive USB 3.0 flash drive | F35 | 6 (China only); 3 (all other regions) |
| S75 | ||
| S57 | ||
| D35c | 6 (China only); 2 (all other regions) | |
| M37 | ||
| M35 | ||
| V100 | ||
| M36 | 6 (China only) | |
| Standard or other JumpDrive USB 3.0 drives | 6 (China only); 2 (all other regions) | |
| JumpDrive USB 2.0 flash drive | M25 | 6 (China only); 2 (all other regions) |
| S60 | ||
| S50 | ||
| V40 | ||
| TwistTurn2 | ||
| Standard or other JumpDrive USB 2.0 drives | 2 | |
| Other Jumpdrive flash drive (Discontinued) | Triton | Lifetime1; 10 (Germany and regions not recognizing lifetime warranty) |
| P20 | ||
| P10 | ||
| Echo backup drives (Discontinued) | Echo MX | 5 |
| Echo SE |
| Lexar SSD | Models | Warranty Policy (Warranty Period or TBW2) |
|---|---|---|
| NS Series | NS200 | 256GB: 3 years or 128TBW 512GB: 3 years or 256TBW 1TB: 3 years or 512TBW |
| NS100 | 256GB: 3 years or 128TBW 512GB: 3 years or 240TBW 1TB: 3 years or 480TBW 2TB: 3 years or 1024TBW |
|
| NS10 Lite | 3 years | |
| NQ Series | NQ100 | 120GB: 3 years or 84TBW 240GB: 3 years or 168TBW 480GB: 3 years or 336TBW |
| NM Series | NM700 Pro | 5 years |
| NM700 | 256GB: 5 years or 150TBW 512GB: 5 years or 300TBW 1TB: 5 years or 600TBW |
|
| NM620 | 256GB: 5 years or 125TBW 512GB: 5 years or 250TBW 1TB: 5 years or 500TBW 2TB: 5 years or 1024TBW |
|
| NM610 | 250GB: 3 years or 125TBW 500GB: 3 years or 250TBW 1TB: 3 years or 500TBW |
|
| NM600 | 3 years | |
| NM520 | 128GB: 3 years or 60TBW 256GB: 3 years or 120TBW 512GB: 3 years or 240TBW |
|
| NM500 | 128GB: 3 years or 60TBW 256GB: 3 years or 120TBW 512GB: 3 years or 240TBW |
|
| NM210 | 3 years | |
| NM100 | 128GB: 3 years or 4TBW 256GB: 3 years or 128TBW 512GB: 3 years or 256TBW |
|
| SL Series | SL210 | 2 years |
| SL200 | 3 years | |
| SL100 Pro | ||
| SL100 | ||
| Other | Workflow Portable SSD | 2 years |
| Lexar Card Readers | Models | Warranty Period (Years) |
|---|---|---|
| Professional Workflow product line (Discontinued except CR1) |
CR1 | 2 |
| CR2 | ||
| UH1 | ||
| CFR1 | ||
| HR1 | ||
| HR2 | ||
| UR1 | ||
| UR2 | ||
| SR1 | ||
| SR2 | ||
| XR1 | ||
| XR2 | ||
| Multi-Card 25-in-1 USB 3.0 Reader | 025U | 1 |
| C1 microSD Reader | C1 | |
| M1 microSD Reader | M1 | |
| L1 microSD Reader | L1 | |
| Professional XQD USB 3.0 reader | XQD | 2 (Europe only); 1 (all other regions) |
| Professional USB 2.0 card readers | M03U | 2 |
| M04U | ||
| M05U | ||
| M06U | ||
| Multi-Card 2-in-1 USB 3.1 Reader | 450U | |
| Professional Multi-Card 3-in-1 USB 3.1 Reader | 500U | |
| nCARD NM 2-in-1 USB 3.1 Reader | 350U | 2 (China only) |
| Professional USB 3.0 Dual Slot Reader | 400U | 5 |
| Professional XQD 2.0 USB 3.0 Reader | XQD | |
| Professional CFexpress USB 3.1 Reader | CFX |
| Lexar Portable-HDD | Models | Warranty Period (Years) |
|---|---|---|
| HL260 Portable HDD | HL260 | 3 (China only) |
| Lexar Cloud Storage | Models | Warranty Period (Years) |
|---|---|---|
| Cloud Storage M1 | M1 | 2 (China only) |
| Lexar Memory | Models | Warranty Period (Years) |
|---|---|---|
| UDIMM Series | DDR4 2666 | Lifetime Limited1 |
| SODIMM Series | DDR4 2666 |
1 “Limited lifetime warranty” means that, if any issue is found with quality of a product, Lexar shall provide repair services free of charge during the lifecycle of such product (10% is subtracted from the product lifecycle on a yearly basis). If the said lifecycle has already elapsed, validity of repair services shall accordingly expire.
2 In case the period of time which a product is purchased exceeds the period of the warranty, or that the total amount of data written exceeds the specified TBW of the SSD, the warranty shall not apply. TBW (Total Bytes Written), TB stands for storage capacity (1TB = 1024 GB), and W means writing; the TBW refers to the maximum amount of data written the SSD product during the warranty period, and any amount exceeding the aforementioned maximum amount shall be outside the scope of warranty.
By agreeing to the terms of the business-to-business commercial contract for the purchase of “products” to which this warranty is attached, the OEM customer is entitled to rights associated with the “warranty” as set forth herein. To receive warranty protection, (1) the customer must, within the applicable warranty period, promptly notify Lexar in writing that the product is defective and must furnish an explanation of the deficiency; (2) the customer must follow Lexar’s return instructions; (3) the product must be returned to Lexar’s designated service facility at the customer’s risk and expense; and (4) Lexar must be satisfied that claimed deficiencies exist and were not caused by accident, misuse, neglect, alteration, repair, improper installation or improper testing. If Lexar finds the returned product not to be defective or that the deficiency was caused by accident, misuse, neglect, alteration, improper repair, improper installation or improper testing, the customer must bear all costs for testing, failure analysis, shipping and all other related charges.
This warranty does not apply to any product which has been misused (including electrostatic discharge, improper installation, repair, accident or use incompliant with the instructions provided by Lexar), neglected or modified, or which Lexar is not capable of testing under normal testing conditions.
The crossed out wheeled bin symbol is used to inform consumers not to dispose of waste electrical and electronic equipment with other refuse. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your waste disposal service or the nearest retail outlet.